Term of Services

Welcome to Rankinmeta!

These terms of service (ToS) specify the guidelines for using Rankinmeta services, effective from 1 June 2025. Rankinmeta (“Agency”, “we”, “our”, or “us”) governs your access to and use of our marketing services and associated performances on our website. By accessing or using any part of our services, Client (“You”, “Your”) agrees to be bound by these ToS. The key terms listed below are applicable throughout our website.

  • Agency: Rankinmeta, its employees, representatives, and authorized agents.
  • Client: The individual or entity who engages in our services.
  • Services: The digital marketing services provided by us.
  • Content: All data, materials, and information shared by the Client or created by the Agency.
  • Platform: Any software, tools, systems, or digital environments utilized to deliver Services.

Description of Services

With a primary emphasis on Search Engine Optimization (SEO), we offer a wide range of digital marketing services, including but not limited to social media management, content marketing, and paid advertising. [separate annexures/SOWs (Statement of Work)]. We do not guarantee or are not responsible for specific ROI or immediate ranking in search results, due to variables beyond our control, including changes to third-party platforms and market behavior.

Client Responsibilities & Obligations

You must commit to promptly providing the necessary information, access to ad accounts, website backend, and assets, such as logos, images, and content. Ensure all content provided is lawful, accurate, up-to-date, and IP-compliant. Offer timely feedback and approvals. Adhere to relevant laws and regulations. Avoid interference with the Agency’s workflow, systems, and personnel.

Payment Type

Fees & Charges

Pricing is based on one of these models: Fixed-fee, hourly, retainer-based, or performance-based. Setup fees, recurring fees, and applicable taxes may apply.

Invoicing

Invoices for the non-recurring services, such as website revamping, will be given before the start date of the service. The Client shall pay 50% of the charge on or before the same. Invoices for recurring services are issued on a monthly (30-day) basis. The invoice will be sent to the Client on the 31st day, effective from the date of your onboarding and commencement of services with our company.

Payment Scheduling

Payments must be made within 15 days of the invoice. If you fail to do so, the services will be paused until the payment is received. As of now, there is no interest fee for late payment.

Payment Method

We accept all kinds of international payment methods.

Refund Policy

Refunds are subject to the terms outlined in the services during the Client meetings. Payments made for delivered services are non-refundable.

Expenses

Client bears third-party costs (e.g., ad spend, stock assets, tools), which may be billed separately or included as pass-through costs.

Intellectual Property Rights

  • We retain rights to our internal tools, methodologies, and proprietary processes.
  • Client retains ownership of all pre-existing content, trademarks, and data. Upon full payment, the Client owns the final deliverables.
  • The Agency retains the right to use work in its portfolio or for promotional purposes unless explicitly prohibited.
  • Client shall grant the Agency a limited license to use its IP solely for delivering contracted services.
  • Both parties agree to protect confidential information, including strategies, login credentials, and business plans.
  • Confidentiality does not apply to publicly available information or disclosure mandated by law.

Data Protection & Privacy

We collect, process, and store client and user information as per the Indian Information Technology Act (IT Act 2000), the proposed Digital Personal Data Protection Act, and the General Data Protection Regulation (GDPR) if applicable to clients outside India. Refer to the Privacy Policy for further details.

Term, Termination & Suspension

The duration of the service agreements can be project-based, monthly, or annual. Contracts may be renewed automatically or by a specific agreement from the client. Either party may terminate with [X days] notice or immediately upon material breach. On termination, all dues must be settled, and access credentials/assets will be returned or removed. We reserve the right to suspend for non-payment, breach, or unlawful use.

Warranties & Disclaimers

We warrant professional, timely delivery of services. However, all services are provided “as is”, without warranties regarding results or market performance.

Limitation of Liability

Our liability is capped at the total fees paid in the last 3,6,12 months. We are not liable for indirect or consequential damages, including lost profits, business interruption, or data loss. Neither party shall be liable for delays or failures due to events beyond reasonable control.

Indemnification

The Agency shall indemnify the Client against claims arising from client content, breach of law, or violation of these ToS.

Governing Law & Dispute Resolution

Any dispute between the Client and the Agency is subject to the jurisdiction of Sharjah, UAE. The dispute resolution will go through three layers of negotiation, first, via the department head of the client's contested service area. If the case does not conclude, it shall further be diverted to the CEO of the company. If the matters are not resolved, they will finally be diverted to the managing directors of the company.

Miscellaneous Provisions

We may update these ToS from time to time. Continued use after updates constitutes acceptance. If any clause is unenforceable, the rest remain valid. These ToS supersede all prior agreements or communications. Failure to enforce any provision does not constitute a waiver of that provision. Clients may not assign these rights without written consent. Headings are for convenience only and have no legal significance.

For your questions regarding these ToS, contact us at:

Rankinmeta

Email: info@rankinmeta.com

Phone: +971 50 821 7397

Address: